CONTENTS

• Shipping Information

• Returns

• Where to Find Us

• Contact Information

• Privacy Policy

• Product Care

• FAQ

We always offer FREE SHIPPING on all, anywhere in the US. Most orders ship within 4 days from the time they are placed.

We ship via USPS regular mail. Average shipping time is 3 days for local customers. Out of state customers should expect 5 days shipping time. Canada and the United Kingdom can be between 1 week to 4 weeks.

We upgrade shipping and add priority tracking to all orders with more than 6 bandanas. Tracking numbers will be provided upon request only.

If your bandana is returned to us due to any address errors, a $10.00  fee (for reshipping and repackaging) must be paid to have the bandana reshipped.

In the event of a lost shipment, one replacement, free of charge, will be made.

Due to the personalized nature of our product we do not accept returns. To ensure customer satisfaction, the customer will have the chance to review all items prior to shipment. We will text a picture to show you the bandana before it is shipped, this is the time for you to check for correct fabric or spelling errors.

In the unususal event of a defect in craftsmanship, situations will be handled on a case by case basis and a replacement item MAY be shipped.

If your bandana is returned to us due to any address errors, a $10.00  fee (for reshipping and repackaging) must be paid to have the bandana reshipped.

Follow our social media for updates on where to find us.

www.instagram.com/personalized_dog_bandanas

www.facebook.com/personalizeddogbandanas

Phone: (620) 931-4258

Mailing Address:

1417 Jordan Drive
Statesboro, GA, 30458
(620) 931-4258

EMAIL: lavender.menace@yahoo.com

We will NEVER give or sell your information to a third party.

If you submit a picture to us via text, Email, social media or this webpage, we MAY use the picture in our ads or on our website or on any social media.  We MAY also use the picture to illustrate examples on any of the aforementioned media. By submitting any pictures you agree to this.

We understand there is a possibility that your pup may get their bandana a little dirty over time. Machine was with like colors then air dry. Light starch and iron on the back for best results.

1. What's up with the ruler in all the pictures?

   The ruler is shown in all of the pictures so you can have a visual scale of the fabric design size. Keep the scale in mind when selecting your fabric. Some of the very large fabric designs will not be the best choices for the Extra Small and Small  sized bandanas.

2. Why do you say you will select the best shade of the thread color I indicate?

   What that means is that on your order form, BLUE is the only choice for thread color. We have approximately 25 different shades of blue thread ranging from Baby Blue to Navy Blue. We will be sure to select a shade of blue that coordinates with the fabric you choose.

3. Can I choose a thread color that is not listed as a recommended color for the fabric shown?

   Of course! You may always choose any thread color you like for the bandana, however some thread colors will be more difficult to see. Our recommendations are based upon maximum legibility and visibility for the name.